Your Ottawa Frozen Pipe Experts
Ottawa winters can be vicious, and frozen pipes can become a nightmare, especially overnight.
When a deep freeze moves in, you may experience a frozen pipe, eventually causing a burst pipe resulting in flooding your basement and devastating your home.
The good news? Help is available.

Why Ottawa Homes Are at Risk
Ottawa can get nasty cold weather with the temperature dipping below -20°C for days on end in January and February. When that happens, your pipes are at risk of freezing.
This is especially true for:
- Pre-1960s homes: Many mature Ottawa neighbourhoods have older homes with plumbing that were never insulated, making pipes more susceptible to freezing.
- Recently renovated basements: New basement renovations sometimes overlook insulation, leaving pipes exposed to the cold.
- Homes with additions: A new home addition can often have plumbing that isn’t protected as well as the rest of the house.
- Properties with exposed pipes: Garages, crawl spaces, and exterior walls are prime locations for frozen pipes if they aren’t insulated.

Ottawa’s most historic neighbourhoods often have homes that are high risk.
If you live in:
- Lowertown
- Sandy Hill
- Centretown
- The Glebe
- Old Ottawa South
- Old Ottawa East
- Westboro
- Hintonburg
- Rockcliffe Park
- Golden Triangle
- New Edinburgh
- Vanier
- Alta Vista
It’s especially crucial to keep an eye on your plumbing when the mercury drops.
Warning Signs of Frozen Pipes
Our Ottawa plumbers are available for emergency service to thaw frozen pipes and prevent your home from being flooded.
We specialize in helping homeowners in older Ottawa neighbourhoods where aging plumbing can make water pipes especially vulnerable to freezing.
Here are some warning signs you might be dealing with frozen water in pipes:
Notice any of these warning signs during a cold snap? Call us now at 613-722-8887 and prevent a potential catastrophe.
Our Professional Frozen Pipe Solutions
At Plumbing Now, we provide a fast, safe, and effective response to frozen pipes.
Unlike home methods that can be slow and actually damage your plumbing, our experts use state-of-the-art tools and strategies to thaw frozen pipes quickly and safely.
Why should you call us?
The Plumbing Now Difference
As a locally owned company serving Ottawa since 2005, we maintain the highest standards in plumbing service and customer care. We believe in doing things right the first time, which is why we’re fully licensed and insured for your protection.
Frozen Pipe Prevention Tips
At Plumbing Now, we provide a fast, safe, and effective response to frozen pipes.
Unlike home methods that can be slow and actually damage your plumbing, our experts use state-of-the-art tools and strategies to thaw frozen pipes quickly and safely.
Pipes in basements, crawl spaces, attics, and exterior walls need to be wrapped with foam pipe insulation or heat tape to keep them from freezing.
Keep your home at 15°C at a minimum and use space heaters in the basement during cold weather. This will keep your pipes warm enough to prevent frozen water pipes.
Check on your basement pipes when it gets cold and seal gaps in windows, doors, and foundation cracks to keep winter air from reaching your plumbing.
If you’re away, have a friend or neighbour check on your home or set up a remote monitoring system. Turning off your main water supply lines can also prevent damage to a frozen pipe.
Want help preventing your pipes from freezing this winter? We’re happy to provide assistance.
FAQ: Frozen Pipes in Ottawa
A: Pipes are at risk when temperatures drop below zero. Poorly insulated and outdoor pipes are especially vulnerable.
A: Many home insurance policies cover frozen pipe damage, but coverage can depend on if preventative measures were taken. Check your policy or call your provider.
A: With specialized equipment (electric heating pad), most water pipes can be safely thawed in 30 minutes. It does depend on the severity of the freeze, and some pipes can take longer.
A: We take pride in working with homes in older Ottawa neighbourhoods where plumbing is known to freeze in winter. We know exactly what to expect and how to help.
We also take the time to help you understand your plumbing and help you prevent frozen pipes in the future.
A: Yes! We offer pipe insulation, system inspections, and winter preparation services to help you avoid frozen pipes in the future. We can help you save money (and stress) in the long run with preventative measures that work.
Call Plumbing Now for Immediate Help with Frozen Pipes
If you have a frozen pipe, call us immediately at 613-722-8887.
You can also book online or request a free estimate at your convenience for any plumbing services.
We’re Ottawa’s trusted choice for premium plumbing services with a uniquely personal touch since 2005.
Our friendly, licensed plumbers take the time to make sure you understand your plumbing. We also stand behind our work with a 100% satisfaction guarantee.
Call now!
Our Service Area
We provide plumbing services to the following Eastern Ontario communities:
- Almonte
- Blackburn Hamlet
- Carp
- Casselman
- Chesterville
- Constance Bay
- Cumberland
- Dunrobin
- Embrun
- Findlay Creek
- Gloucester
- Greely
- Kanata
- Kemptville
- Manotick
- Merrickville
- Metcalfe
- Munster
- Nepean
- North Gower
- Orleans
- Osgoode
- Oxford Mills
- Oxford Station
- Ottawa
- Perth
- Richmond
- Rockland
- Russell
- Smiths Falls
- South Gower
- South Mountain
- Stittsville
- Vars
- Winchester
We’re here to help Ottawa and surrounding areas!